Health Minister Sakina Itoo urges docs to improve patient counseling and relationship

Health Minister Sakina Itoo urges docs to improve patient counseling and relationship

KINS Desk

Srinagar, Jan 4 (KINS): Health and Medical Education Minister Sakina Itoo Saturday urged doctors and medical staff to focus on proper counseling of patients and maintain good relationships with the public.

Speaking to reporters after visiting CD Hospital in Srinagar, the minister, according to the Kashmir Indepth News Service (KINS), stated the importance of patient satisfaction.

“If the doctors’ behavior is good, and they satisfy people, it makes a significant difference, no matter how sick the patient is. Patients should not feel neglected or disrespected. Doctors should avoid dismissive attitudes like taking a patient’s test and ignoring it. Such behavior must stop,” she said.

Itoo acknowledged the intelligence and expertise of doctors but highlighted the need for improved patient counseling. “I advise my colleagues—doctors and medical teams—to change their behavior and build positive relationships with people. The government will ensure necessary steps regarding infrastructure, beds, and medicines to meet the needs of the public,” she said.

Addressing complaints from the public, she stated that the government aims to resolve issues related to hospitals, doctors, medical superintendents, and paramedical staff.

“The purpose of hospital visit is to address these problems and improve patient care. The health sector is critical, and there should be no compromise on patient care. If issues arise, the government will address them,” she assured.

The minister also touched on complaints regarding private practice. “Not all doctors are involved, but it is unfair to patients. Such practices should be monitored to ensure government facilities serve the public effectively,” she said.

Highlighting the challenges of limited accommodation, she shared patient concerns about insufficient beds and inadequate facilities. “There is a nearby building without a lift or ramp. Sensitive patients, including those in wheelchairs, face difficulties accessing tests. These issues must be addressed,” she added. (KINS)