Srinagar, Dec 29: In a proactive move towards citizen-centric governance, RK Goyal, Additional Chief Secretary (ACS) Home, spearheaded a special public grievances redressal camp at Ghaink Panchayat in Block Bhalwal. During the event, Goyal underscored the crucial importance of delivering public services within stipulated time frames, affirming the government’s commitment to efficiency and accountability.
Addressing a diverse gathering, RK Goyal emphasized the need for a streamlined and time-bound approach in catering to public grievances. He articulated the government’s dedication to resolving issues promptly, ensuring that citizens receive the services they are entitled to without unnecessary delays.
Goyal expressed his intent to foster regular interaction with the public, aiming to establish a robust system for follow-up and resolution of matters raised during such grievance redressal camps. This proactive engagement, he believes, will not only enhance transparency but also strengthen the connection between the administration and the citizens it serves.
The ACS Home acknowledged the invaluable role of such camps in providing a platform for direct interaction between officials and the public. He encouraged active participation from the community, urging them to bring forward their concerns and feedback, which would contribute to more effective and responsive governance.
Participants at the event appreciated RK Goyal’s hands-on approach and commitment to addressing public grievances promptly. The ACS Home’s assurance of regular follow-up mechanisms has instilled confidence among the locals, fostering a sense of partnership in the governance process.
The Grievances Redressal Camp in Ghaink Panchayat stands as a testament to the government’s commitment to delivering citizen-centric services and ensuring that the administration remains attuned to the needs of the people.
