Srinagar, Oct 28 (KINS): Chief Executive Officer of Srinagar Smart City Limited (SSCL), Dr. Basharat Qayoom, IAS, on Wednesday reviewed the functioning of Srinagar’s electric bus services and inspected the E-Bus depot at Pantha Chowk. He directed officials and service providers to improve fleet utilisation, maintenance, operational monitoring and passenger convenience.
The CEO was accompanied by the Additional CEO SSCL, General Manager, Public Transport Operations, Manager Operations and Enforcement (E-Bus), Statistical Officer, and representatives of Tata and Chalo Mobility.
During the review, Dr. Basharat assessed the deployment and performance of the electric bus fleet. He stressed the need for proper monitoring of bus schedules, route-wise deployment and service frequency to ensure punctuality and reduce inconvenience to commuters.
He directed SSCL officials to closely monitor daily operations, assess the performance of individual routes and ensure the timely resolution of operational issues in coordination with service providers.
Emphasising the responsibility of the operating agency, the CEO called for regular preventive maintenance, timely repairs, effective charging management and maximum availability of roadworthy buses. Tata representatives were asked to improve coordination between depot and field teams and promptly address technical and maintenance-related issues in accordance with contractual obligations.
The role of Chalo Mobility in providing digital passenger services was also reviewed. The CEO stressed the importance of reliable real-time bus tracking, digital ticketing and accurate passenger information to help commuters plan their journeys. He emphasised timely updates regarding route changes and service disruptions.
Dr. Basharat also called for better coordination among SSCL officials, Tata and Chalo Mobility, along with regular reviews of operational performance, passenger complaints and service-related issues. He stressed that problems affecting commuters should be identified and resolved within a stipulated timeframe.
During the inspection of the Pantha Chowk depot, the CEO reviewed arrangements for fleet operations and maintenance. He emphasised operational preparedness, adherence to prescribed standards and efficient utilisation of available infrastructure.(KINS)
SSCL CEO reviews e-bus operations at Pantha Chowk, directs measures to improve services
