MD NHM reviews operational status of online single window system to improve healthcare services
SRINAGAR, NOVEMBER 04: In a major push toward streamlining regulatory processes and reducing compliance burdens for the healthcare sector, a review meeting was held today under the chairmanship of Athar Amir Ul Shafi Khan, Mission Director, National Health Mission, J&K, at the Old Secretariat, Srinagar.
The meeting featured a comprehensive operational review and live demonstration of the Single Window Clearance (SWC) Portal. The meeting was attended by the Nodal Officer, Single Window System and Director, Industries & Commerce Department, Jammu, along with their technical team; Officers from the Health and Medical Education Department, J&K; Director Health Services Jammu and Kashmir, Senior Director (IT) from NIC, J&K; Chief Medical Officers from Srinagar, Anantnag, Baramulla, Jammu, and Rajouri, State M&E Officer, NHM, J&K, with outstation officers joining via virtual mode.
As part of the ongoing implementation of Reducing Compliance Burden (RCB) initiative, the department highlighted significant strides made in integrating crucial healthcare-related services into the unified digital framework. Reviewing the current status, it was noted that Clinical Establishment Registration and PC&PNDT Registration have been successfully integrated and made live on the SWC Portal. Necessary instructions have already been issued for the mandatory processing of all applications exclusively through the online portal, which is actively being utilized across all districts.
Furthermore, deliberations were held on the remaining target services, including Drug Licensing Services and Food Business Operator (FBO) Licensing & Registration Services, which are being facilitated through respective national-level platforms including the Online National Drug Licensing System (ONDLS) and the FSSAI FoSCoS Portal integrated with the National Single Window System (NSWS).
The meeting focused on evaluating end-to-end portal workflows covering application registration, verification, inspection, and approval processes. Field-level officers provided direct feedback on operational bottlenecks and user-interface enhancements to ensure seamless service delivery.
Concluding the review, the Mission Director instructed officials to promptly bridge any existing operational gaps and ensure the single window system is fully functional for the benefit of the general public.
MD NHM reviews operational status of online single window system to improve healthcare services
